Jet2 Travel Technologies (J2TT) shares the same values as Jet2.com and Jet2holidays. The Take Me There training is extended to J2TT team members, so they can put them into practice while dealing with customers and colleagues:
We're here to Create Memories for Jet2.com and Jet2holidays customers, from ensuring a swift and safe journey, right down to the little details that mean so much. And, we make working for the company a memorable experience for each other, too. We're proud to be friendly, approachable, open and honest.
We're always aware of what's going on around us, both in and out of the workplace. Whether that's comforting a nervous customer, welcoming a new colleague to the team or asking our customers if they need a hand. We're consistently present and every colleague is empowered to use their initiative to inspire others.
Work As One Team
We're working together to deliver a fantastic journey to millions of customers. From customer-facing roles on the ground and in the air, to all the behind-the-scenes activities that help to keep our customers happy and make sure the business’ growth and success. We couldn't do it without our colleagues! We’re proud to be One Team.
We always think about what we do and how this impacts both our customers and colleagues. We encourage our colleagues to take responsibility, and if there's a problem, we’ll find a solution. If there's something we can do better, we do it.